Shopping Terms

Here are the terms of sale and shipping. Please read them carefully!

All payment for orders are due with Visa, MasterCard or Discover. All products received by the client are considered accepted and in conformance with the original order. Please report any damages or discrepancies within 5 business days of receipt to PFLI via phone, fax or email. All packages should be examined closely. PFLI will reship/credit any damages at its discretion.

Convenience returns are subject to a 20% restocking charge (only UNOPENED bottles are accepted for returns, all others will be discarded with no refund whatsoever). Sorry, NO exceptions. ALL returns must be made within 30 days of invoice for ANY credit. No returns or credit given for publications, CDs, or audio or video tapes. No credit given after that time.

Flat shipping rates apply to the lower 48 states. For shipments to AK, HI, Canada and other foreign countries please call, fax or email for rates. Higher rates apply for requested premium shipping (eg Next Day, 2nd Day and 3rd Day FedEx). If you use FedEx, the quoted rates are estimates; you will be charged the actual rate (which may be higher), based on final weight and zip code. Please call, fax or email with any questions or clarifications. Toll free in US and Canada at 1-800-227-8359; direct +1-740-881-5520; fax +1-570-521-0892; email: custserv@pfli.org.